Frequently Asked Questions
Everything you need to know about your Krafty Creations order.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. Express options are available at checkout for faster delivery.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn and unwashed clothing with original tags attached. Please visit our Returns Portal to start a claim.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our handmade styles may vary slightly from standard retail sizing.
Are your materials sustainably sourced?
Yes, Krafty Creations is committed to ethical fashion. We use organic cotton, recycled polyester, and non-toxic dyes in over 80% of our seasonal collections.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.