Returns & Exchanges
At Krafty Creations, we want you to love your fashion finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. We strive to make the return process as seamless as our style to ensure your complete satisfaction.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing